FAQ
1. Where do you ship?
We currently ship across the United States.
2. How much is shipping?
We offer Free Standard Shipping over $100 purchase. We charge $4.99 for purchase less than $100.
3. How long does delivery take?
Standard Shipping: 5–8 business days
Processing time is usually 1–2 business days. You’ll receive tracking details by email once your order ships.
4. How do I track my order?
Once your order has shipped, you’ll receive a confirmation email with your tracking number. You can use it to follow your package’s progress.
5. Can I return an item?
Yes. We accept returns within 15 days of delivery as long as the item is unused, in original packaging, and in the same condition you received it.
👉 Please contact us through our Contact Page to get return instructions before sending anything back.
6. What items are non-returnable?
Personal care and hygiene products
Clearance or final sale items
Gift cards
7. When will I receive my refund?
Once your return is received and inspected, we’ll notify you. If approved, your refund will be processed back to your original payment method within 5–10 business days.
8. What if my order is damaged or incorrect?
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.
9. What payment methods do you accept?
We accept all major credit/debit cards, Shop Pay, PayPal, Apple Pay, and Google Pay. All payments are securely processed.
10. How can I contact you?
For any questions about orders, returns, or general inquiries, please reach out through our Contact Page.